Azure-devops-docs: After creating the VMSS and the agent pool, no agents appear even if VM instances are created, online, and healthy

[norman-v]

Any troubleshooting tips/documentation for when this happens?

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Document Details

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• ID: 0b2476ab-d8db-bd41-689c-8d3b7c4a16d8
• Version Independent ID: 6d2e5dd0-8678-d850-a1f3-f664a653bac3
• Content: Azure virtual machine scale set agents - Azure Pipelines
• Content Source: docs/pipelines/agents/scale-set-agents.md
• Product: devops
• Technology: devops-cicd-agents
• GitHub Login: @steved0x
• Microsoft Alias: sdanie

[WilliamAntonRohm]

Thanks for your question. It looks like you're working through an issue with your scenario or implementation, rather than an issue with the documentation. Here are a couple of options where you might consider asking your question:

• Azure DevOps Support Bot
• Azure DevOps on Stack Overflow

[norman-v]

I think it's an issue with the documentation if I follow the documentation strictly and no agents are shown in the agent pool I created. (I see a few people have also reported the same issue here)

The az cli code you have on this page for creating the VMSS (#4) also breaks at:
--load-balancer ""
with az cli saying that it is an invalid parameter value or "expected one argument":
az : ERROR: az vmss create: error: argument --load-balancer/--lb: expected one argument

[ossentoo]

Had the same problem.

I was trying to create the vmss using powershell on a mac (for Windows vmss). I noticed this comment in the docs:

It seems this is required for every type of az cli command, not just Windows. When i used the single quotes as recommended, the command got to the password stage.

[WilliamAntonRohm]

@norman-v, @ossentoo -- thank you for clarifying.

@steved0x -- please look into this issue.