Avideo: broken website error https 500

[daoguey]

Just updated website with Git pull and now i cannot access it.

website has SSL and HSTS enabled.

version updated from 9.1 to git pull i suspect 9.2.

What logs you guys need?

[akhilleusuggo]

probably the apache2 one in this case /var/log/apache2/error.log

[jyrihovila]

Just updated website with Git pull and now i cannot access it.

website has SSL and HSTS enabled.

version updated from 9.1 to git pull i suspect 9.2.

What logs you guys need?

Do you run PHP-FPM?

There's a problem with 9.2 that makes it incompatible with PHP-FPM.

I experienced the same issue just couple of days ago and was forced to move back to using mod_php instead of PHP-FPM.

This issue noes need a real solution since mod_php has very poor performance compared to PHP-FPM, but until the fix is published, you can use mod_php as a temporary solution.

Here's the ticket I raised about the issue: https://github.com/WWBN/AVideo/issues/3428

[daoguey]

error.log
There you go but my other website live.qerotv.com is working fine in the latest version so i wonder if my SSL is currently the issue.

thank you.

[jyrihovila]

error.log
There you go but my other website live.qerotv.com is working fine in the latest version so i wonder if my SSL is currently the issue.

thank you.

SSL/TLS should not cause error 500 problems. I'll check your log for further clues, just a moment. Apache error log would also be useful.

EDIT: The log you sent actually is the Apache error log. And there are no errors recorded there, so it doesn't help us get any further in debugging the problem you're having.

Can you please verify, if you're using mod_php or php-fpm? One way to share this information is to send the output of the following two commands:

ls -la /etc/apache2/mods-enabled/ | grep php
ls -la /etc/apache2/conf-enabled/ | grep php

[daoguey]

I have PHP-fpm enabled yes.

there you go.

the first command does not bring anything fyi.

[daoguey]

Hi

I guess one of those lines is breaking your code.

try to comment them and let me know

https://github.com/WWBN/AVideo/blob/91abad67cf55479205d9ce2d99895e8f12f0c774/objects/functions.php#L2283

https://github.com/WWBN/AVideo/blob/91abad67cf55479205d9ce2d99895e8f12f0c774/objects/functions.php#L2284

When I change those two i can access my website over IP not Domain, so i wonder if the initial configuration of the website broke my files that were modified by Git pull overwrite my config files.

I will leave this not commented in the mean time.

After running over your error you got mine did not had the same @jyrihovila so i am going to look at the config files and check my website if it has lost the initial config.

if you guys can provide me with the locations of this and manually change the setting would be much appreciated.

thank you.

[daoguey]

Restored version 9.1 back. Please fix 9.2 broken path http error 500 when doing git pull.

Will leave version 9.1 as my main website till we get an update on why it breaks at 9.2.

Thank you

[jyrihovila]

Restored version 9.1 back. Please fix 9.2 broken path http error 500 when doing git pull.

Will leave version 9.1 as my main website till we get an update on why it breaks at 9.2.

Thank you

Good that you got it working for now. The issue really must be fixed though. I hope @DanielnetoDotCom has the time to handle it for 9.3. It would help a lot if we can provide him with more specific debug information, though.

[DanielnetoDotCom]

Anyway, you guys can give me any clue what may be the problem?

I do not have any PHP FPM to test it.

also, can you guys describe what exactly is your OS, web server and PHP Version?

[daoguey]

Os: ubuntu 20.04
Php: php7.3-fpm
Web server: apache 2.4.39 i think

When updating to 9.2 from 9.1 over git pull we get http error 500. Ssl and apache web server configuration still the same.
Letsencrypte config works fine and shows all configuration working.

[jyrihovila]

Anyway, you guys can give me any clue what may be the problem?

I do not have any PHP FPM to test it.

also, can you guys describe what exactly is your OS, web server and PHP Version?

All the info I could find from my logs is in this ticket: https://github.com/WWBN/AVideo/issues/3440#issuecomment-664401712

Unfortunately the logs do not specify which index.php and which line is causing the problem.

[jyrihovila]

Os: ubuntu 20.04
Php: php7.3-fpm
Web server: apache 2.4.39 i think

When updating to 9.2 from 9.1 over git pull we get http error 500. Ssl and apache web server configuration still the same.
Letsencrypte config works fine and shows all configuration working.

Yes, the changes between 9.1 and 9.2 brought in something that causes php-fpm not to be able to digest the code.

9.1 was working just fine with exactly the same server configuration.

[TLCReuver]

I can't update using git pull with the same http error 500.

Using:
Ubuntu 18.04
Apache/2.4.29 (Ubuntu)
Php: php7.3-fpm

I have to stay on older version and waiting for a fix.

[DanielnetoDotCom]

This should work now with the latest push

[TLCReuver]

Yipz, problem fixed here. Th@nkz

[jyrihovila]

Same here, problem fixed! Great work, @DanielnetoDotCom! <3

[jyrihovila]

@daoguey please update to the latest version and if it solves the issue, report here and mark this thread closed. :)

[daoguey]

Tested and working 9.2 version is working now.

thank you @DanielnetoDotCom