Arcore-android-sdk: ArCore 1.8. no more running on P20 Pro (ArCore 1.7 is ok)

Created on 2 Apr 2019  路  9Comments  路  Source: google-ar/arcore-android-sdk

Since ArCore 1.8 ArCore is no longer running on Huawei P20 Pro.

Nearly all the time frame.getCamera().getTrackingState() is TrackingState.PAUSED,
with getTrackingFailureReason() == "NONE".

This true for a secound Apps.
Our Apps with the identical APK is running on Motorola G5S.

Our App ist running correct on P20 Pro wirh Arcor 1.7.

device support

Most helpful comment

Hi, I am facing the same problem with my Huawei P20 Pro. All applications using ArCore stopped working after last ArCore update.

All 9 comments

Hi, I am facing the same problem with my Huawei P20 Pro. All applications using ArCore stopped working after last ArCore update.

Our App ist running correct on P20 Pro wirh Arcor 1.7.

How did you manage to launch the application using Arcor 1.7? When I try to start the application using Arcor 1.7, the application requires updating Arcor.

Same issue here with P20 Pro...

I downgraded the ArCore Version in our App, and removed / deinstalled ArCore.
Then I installed an older APK with 1.7., and the App is again running fine.

We have the same problem.

Anyone seeing an improvement with ARCore 1.9 on this device? Or still seeing the same issues?

Also, it would be helpful to provide the following information:

VERSIONS USED

  • Android Studio:
  • ARCore SDK for Android:
  • Device manufacturer, model, and O/S:
  • ARCore:
    On Windows, use: adb shell pm dump com.google.ar.core | findstr /i "packages: versionName"
    On macOS, use: adb shell pm dump com.google.ar.core | egrep -i versionName\|packages:
  • Output of adb shell getprop ro.build.fingerprint:

STEPS TO REPRODUCE THE ISSUE

1.
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@fredsa v1.8 did not work, but v1.9 works.
All good here. Thanks.

We have a Huawei P20 Pro test device here and no ARCore apps are running on it. I have tried the official Measure app from the Play Store.
Error:

2019-07-30 12:37:48.075 32435-32446/? E/native: calibration_jni.cc:189 No device profile available for build fingerprint HUAWEI/CLT-L29/HWCLT_accelerometer-icm20690_-1:8.1.0/HUAWEICLT-L29/152(C432):user/release-keys
2019-07-30 12:37:48.079 32176-32243/... E/native: session_create_implementation_shared.cc:725 Unable to obtain device profile from the content provider: generic::not_found: Device is not supported.
2019-07-30 12:37:48.079 32176-32243/...E/native: session_create_implementation_shared.cc:1680 Failed to create calibration provider.

Model: CLT-L29
Build: CLT-l29 8.1.0.152(C432) GPU Turbo (System says this is the newest version)
EMUI version: 8.1.0
Android version: 8.1.0

ARCore version: 1.10.190603116

it should be fixed on 1.11 release. please re-open it problem exists.

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