Android: App not available at Play Store

[javicalle]

When I search at Play Store, I can't find the app.
If I go through the link:

• https://play.google.com/store/apps/details?id=io.homeassistant.companion.android

what I found is "This app is not avaliable":

If I look at the code (here and here), minsSdkVersion should be Android 5.0:

    defaultConfig {
        applicationId "io.homeassistant.companion.android"
        minSdkVersion 21
        targetSdkVersion 29
        versionCode "${System.env.VERSION_CODE ?: 1}".toInteger()
        versionName "1.0.0"
    }

My mobile phone is Android 6.0.1 (Cyanogen 13.1.2)

Why may the application not be available to me?

Thanks in advance.

[CedrickFlocon]

To be able to publish it for the State of the union we decide to target only adult user (faster review from the playstore). Could it be the issue ?
@balloob I think we can update it ?

Target audience and content
Target age
The target age group for your app is: 18 and over

[javicalle]

I don't think that is the reason, I think I am adult enough ;-p

Maybe some Google device certification issue? Some apps are not avaliable because device/OS is not Google certified, (like Netflix).

[balloob]

I'm fine with updating the audience if that fixes it, but doesn't seem like it's the issue in this case. Want me to still update it ?

I don't know if there are any toggles for allowing uncertified devices? I was under the impression that anything with Play Store was certified.

[allanpersson]

@balloob could it be a country/region restriction? Without knowing if it's the problem here I could imaging countries like China, Hong Kong, Russian etc would block certain apps/services like they do with other "it stuff".

Maybe @javicalle could come with more detailed information about device/os/region etc to be able to solve the problem and be one step ahead if there is some limitations of the app.

[javicalle]

@allanpersson sure, here is the information:
Device: Oneplus One
OS: Cyanogen 13.1.2
Android version: 6.0.1
Region: Spain
Adult: yes
Play Protect: device certified

Any other information that can be relevant?

[Kisty]

Can you download any other apps? Might be that Google Play aren't allowing download because it's Cyanogen and rooted (is it rooted?) If not I can't see any reason either! Looked at merged manifest and nothing.

Edit: Found this. Looks like it's an outdated OS and play store has checks for that. Why not try and update to Lineage OS and see if that helps? See https://www.reddit.com/r/oneplusone/comments/bke51s/apps_not_available_on_play_store_on_oneplus_one/

[javicalle]

Just to say thanks to @Kisty

By the way, I am able to download and install the app from the Firebase App Distribution
Installed and working without problems.