Android: AutoUpload not working, battery optimization bug

[samedamci]

Actual behaviour

• When I want to enable auto upload feature is displayed info to disable battery optimization for NextCloud app, but this function is disabled, and sync not working.

Expected behaviour

• Auto upload should works.

Environment data

Android version:
Android 9
Device model:
Xiaomi Mi A2 Lite
Stock or customized system:
Lineage OS 16
Nextcloud app version:
3.9.0 & dev 20191102
Nextcloud server version:
16.0.3

Logs

Web server error log

Insert your webserver log here

Nextcloud log (data/nextcloud.log)

Insert your Nextcloud log here

[eliezerb2]

I have the same issue

[mhzawadi]

I get the same issue on a Oneplus 3T running Android 9

[garygitton]

Same issue with samsung s9 +

[eyriewow]

Same issue on my Xiaomi Mi A1 on Android Version 9

Edit: to provide a bit more details, my existing auto-upload folder (camera) still works fine. When I tried adding a new folder to auto-upload it fails as OP described.

[nextgen-networks]

My device is affected too (Xiaomi Mi 9 SE and Android 10/Q)

[tihomircolev]

Same issue Xiaomi redmi 5

[miovee]

same. Battery optimization warning. not syncing
Device : Galaxy Fold

[BrandonMcInroy]

Same issue with S10, everything up to date. Battery optimization is off for app.

[TsingJyujing]

Same issue on my HUAWEI P9+

[ScottHammett]

Same problem. Wants me to exclude nextcloud from battery optimization to auto upload. There is no way to do that on Android 5.0.1

[chdorb]

Same issue on HUAWEI P20, Android 9, EMUI 9.1.0 (latest)
Android Nexcloud 3.9.2

[szaimen]

have you looked here?
https://dontkillmyapp.com/

[adojck]

Same issue with Samsung Galaxy S10+
Android 10
Nextcloud Android app 3.9.2

Every time I try to set-up sync for a folder I see "Battery Optimization" window with "Close" and "Disable" buttons. I tried pushing each, nothing changes, sync does not work.

[markuskramerIgitt]

No AutoUpload with

• Nextcloud client 3.9.2
• Lineage 16.0 2020-01-05
• No power saver, app battery not optimized
• Sony XA2

[mjflower]

Same issue here. Mi A1 android 9 everything up to date. Auto sync does not start. Battery optimisation is off for the app.

[sp4ke]

Same here, battery optimization disabled:

Huawei P20 Pro
Nextcloud Dev Version 20200125
EMUI 9.0.0
Android 9

[ivanrojasorg]

Same issue.

Xioami Mi A1 - Android 9

Nextcloud Client Android - 3.10.1

Nextcloud Server - 17.0.2

[ivanrojasorg]

Then of 2 days searching the way to have a funtionallity AutoUpload, I finded one way.

1. First, test configure a folder like camara. Then you take a picture. If it create a folder new and upload the image, you app is ok. The app only will upload the new files. You will have upload manually the old files.

2. If step 1 dont working. Download the last app Nextcloud Dev. https://f-droid.org/en/packages/com.nextcloud.android.beta/ Install the app and test again de step 1.

Please tell me if this steps works for you.

[mjflower]

tried the dev app last week. same issue.

[ghost]

Ok, figured out that autoupload is working for me when i turn "disable power save check". Worked in both version F-droid and playstore.

[tobiasKaminsky]

Thanks for replying, @exili0n -> closing

[MorgothSauron]

AutoUpload doesn't work for me

• Android version: Android 9
• Device model: Xiaomi Redmi Note 8 Pro
• Stock or customized system: Stock
• Nextcloud app version: 3.11.0
• Nextcloud server version: 18.0.3

No matter how long I way autoupload never upload new pictures. In parallel Dropbox works fine. Uploading the same files manually work.

Edit: It seems to work with the "Dev" version.

[QuakyCZ]

I also have the same issue on these devices:

• Samsung Galaxy A20e
• Samsung Galaxy A50

[johackim]

Yes ! I confirm, the dev version work : https://f-droid.org/en/packages/com.nextcloud.android.beta/ :smiley: