Android: Upload of updated files in instant upload does not work

Created on 31 Jan 2019 · 19Comments · Source: nextcloud/android

Hi,

updated files won't overwrite existing files at instant upload.

A message around a problem will be shown and user have to fix it manually.
User had to delete the related file in nc.

bug AutoUpload

Source

Siggi0904

👍1

All 19 comments

GitMate.io thinks possibly related issues are https://github.com/nextcloud/android/pull/3509 (3.5.0 RC1), https://github.com/nextcloud/android/issues/2027 (3.0.0-RC1 auto-upload not working), https://github.com/nextcloud/android/issues/3539 ([3.5.0 RC1] Not loading after upgrade), https://github.com/nextcloud/android/issues/3531 ([3.5.0 RC1] No app available for sending email), and https://github.com/nextcloud/android/issues/3530 ([3.5.0 RC1] Loading of activities fails and an "Unexpected exception" is displayed).

nextcloud-android-bot on 31 Jan 2019

Thanks for your report, but this is unrelated to 3.5.0 RC1 as we did not touched the auto upload part, but we will have a look.
You expect that the changed file will be uploaded again, but overwrite the server file:

create an image
image gets uploaded
change image locally
image should get uploaded and overwrite server version

tobiasKaminsky on 1 Feb 2019

Hi Tobias,

yes, in my case its the database file from WhatsApp. I backup the whole whatsapp folder with instant upload. To fix the problem I have to delete the file from NC and search for new files in instant upload.

Here a picture with these error I mean:
screenshot_20190202-114118

Siggi0904 on 2 Feb 2019

👍1

Hm. Is this something we want to have @AndyScherzinger?
This is AutoUpload, not 2way sync…

tobiasKaminsky on 6 Feb 2019

Hmmm,

@Siggi0904 are you using "custom folders" for that? I guess so since else Auto Upload wouldn't even detect the changes (only done for custom folders). Then it would also override.

_If_ the server file changed _and_ the client file changed than you are having a conflict, unresolvable by the client and there isn't anythign we can do about that. We only offer to remove this upload (trash bin) or restart it, so all other steps have to be done by the user, manually.

Not sure if this could even be resolved by the client and even with 2-way sync you would have a conflict and would have to manually resolve it.

AndyScherzinger on 6 Feb 2019

@AndyScherzinger yes it's "custom folder" in german called "erstellen Sie einen eigenen Ordner". And there is no two way sync. Only android app with instant upload will upload newly and changes files to NC.
This setting for whole whatsapp folder was done long time before in older versions and works great last time. The changes/newly files will be detect fine and upload works for new files.

Only what I saw is, that after deleting this existing file in NC and rescan for failled uploads/newly files in the Android app the file is shown directly without uploading procedure. Means file is upload but not updated correctly on NC, I think.

Today I did some tests and switched back to the older version 3.4.2 and all works fine.
That means this is 3.5.0 RCx related.

Siggi0904 on 6 Feb 2019

Hm. We did not changed andything from 3.4->3.5 in regard of auto upload, or? @AndyScherzinger

tobiasKaminsky on 8 Feb 2019

Not that I am aware of, no.

AndyScherzinger on 8 Feb 2019

Hm, could be a server side problem? Is it 15.x related?

Siggi0904 on 10 Feb 2019

Don't think it is related to the server version. Especially since you wrote that it is working with 3.4.x

AndyScherzinger on 10 Feb 2019

Ok, switched to final 3.5.0, latest version.

No solution of with this version actually.

Siggi0904 on 14 Feb 2019

Here you see, I'm not alone in the dark. :-)

https://github.com/nextcloud/android/issues/3635

Siggi0904 on 16 Feb 2019

@Siggi0904 is it possible to downgrade to previous version? Can I find somewhere the apk of previous version?
@Nextcloud team
For me this issue is critical and to be honest I would rate it as blocking for next release. It must be fixed really soon as it seriously affects application's functionality.

PTamis on 17 Feb 2019

@PTamis yes you cn downgrade and the files are right here. :-)
Look at code/releases: https://github.com/nextcloud/android/releases

There you find all releases.

Siggi0904 on 17 Feb 2019

👍1

Just download it. Thanks a lot @Siggi0904
Same issue has been reported also with #3641
So I guess a solution would be available soon since this starts to affect a lot of people.

PTamis on 17 Feb 2019

👍1

Seeing the same problem with auto-upload of WhatsApp database (msgstore.db.crypt12). Tried removing and renaming the server version. After that upload works once, but the next upload after a change leads again to errors about a conflict. This used to work for a long time.