Amplify-js: [ERROR] 11:09.869 AWSPinpointProvider - record event failed. [CredentialsError: Missing credentials in config]

[ajmeraaxesh]

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I am using the following code in my-react native APP

import Amplify, { Auth } from 'aws-amplify';
import AWSConfig from './aws-exports';
Amplify.configure(AWSConfig);

I keep seeing the following error in
[ERROR] 11:09.869 AWSPinpointProvider - record event failed. [CredentialsError: Missing credentials in config]

Can anyone help me out

[elorzafe]

@ajmeraaxesh can you paste your AWSConfig (commenting the endpoints) I thinkg you dont have enabled identityPools on your aws-exports file

[ajmeraaxesh]

'aws_app_analytics': 'enable',
'aws_cognito_identity_pool_id': 'us-west-2:c7e9a86c-8f70-4e02-a3eb-4677f978f28e',
'aws_cognito_region': 'us-west-2',
'aws_content_delivery': 'enable',
'aws_content_delivery_bucket': 'rntestamplify-hosting-mobilehub-1253144757',
'aws_content_delivery_bucket_region': 'us-west-2',
'aws_content_delivery_cloudfront': 'enable',
'aws_content_delivery_cloudfront_domain': 'd1jfp6jrd4sdc1.cloudfront.net',
'aws_mobile_analytics_app_id': '3cdbc8f9fad9476d8dcac7af002734ac',
'aws_mobile_analytics_app_region': 'us-east-1',
'aws_project_id': '586b89c0-7dcc-4218-8ef2-5c2410dc1541',
'aws_project_name': 'RNTestAmplify-2019-05-15-12-54-36',
'aws_project_region': 'us-west-2',
'aws_resource_name_prefix': 'rntestamplify-mobilehub-1253144757',
'aws_sign_in_enabled': 'enable',
'aws_user_pools': 'enable',
'aws_user_pools_id': 'us-west-2_mqzdVT1TY',
'aws_user_pools_mfa_type': 'ON',
'aws_user_pools_web_client_id': '4osvjueg0b9416787h34ggm93u',

[GeorgeBellTMH]

I am also getting this when starting the app offline...

[stale[bot]]

This issue has been automatically closed because of inactivity. Please open a new issue if are still encountering problems.

[dekm]

I'm also receiving this error as well. It just started happening after trying to add amplify API, function, and storage. Is there something wrong on the AWS end as I rolled back my app to a 6 day old commit and still receiving the exact same errors?

I removed everything except Analytics and now can no longer record an event without the app blowing up. This also happened in a live beta of our app that worked fine a few days ago.

Attemtped to place record in a try catch and it still throws the error.

try { Analytics.record( 'App Started' ); } catch (e) { console.log(e); }

[davidbiller]

Same Error here - created the analytics new with v 1.8.1, but same.

[Blind12]

Get the same one just by adding analytics to my project then start my app while this one has no internet connection up.

[bernhardt1]

Removing the node_modules from node_modules/@aws-amplify/analyticsnode_modules worked for me.

see https://github.com/aws-amplify/amplify-js/issues/3030#issuecomment-481374441

[njdullea]

I am receiving this error, as well as the warning reference in this thread.

I removed node_modules from node_modules/@aws-amplify/analytics/node_modules but no success.

I added an IAM policy as is the recommendation here and attached it to admin, but still no success.

Here is my aws exports (I removed some of the details bc I think they may be sensitive but I am not sure):

"aws_project_region": "us-east-1",
"aws_cognito_identity_pool_id": ".......................",
"aws_cognito_region": "us-east-1",
"aws_user_pools_id": "......................",
"aws_user_pools_web_client_id": "..................",
"oauth": {},
"aws_mobile_analytics_app_id": "................",
"aws_mobile_analytics_app_region": "us-east-1",

I'm very new to AWS so not sure what details are needed there, or how to fix this. Any help is much appreciated.

Also not sure if this makes a difference, but I am working on a react native mobile app, testing on an android, and using OSX.

Thanks

------ EDIT --------

The issue only arises when the phone I am testing on is not connected to the internet. Any suggestions on how to fix it, or why being offline causes an issue will be much appreciated.

[davidbiller]

@njdullea
Same here, when the phone is offline.

[njdullea]

@davidbiller I am going to use this library: https://github.com/react-native-community/react-native-netinfo to check if the device is offline and prevent calling any aws related code. We'll see how it works, best of luck.

[chamathpali]

Any solution for this issue?
Happens only when the device is offline and it doesn't crash the app in iOS but crashes in Android.

[chamathpali]

I was able to do a quick fix by editing the AWSPinpointProvider.js file in @aws-amplify/analytics/lib/providers by making the below change in the _pinpointPutEvents function

This

logger.error('record event failed. ', err);

to

logger.warn('record event failed. ', err);

And it prevented the app crash.
This is a bit ugly fix but got it stop crashing the android app on offline state for now!

[davidbiller]

In the last stable rls i get this error when the phone is online too.
And wihtout a custom event tracking code.
So i guess it is the session start track from amplify itself

[dylan-westbury]

My internet dropped out and this error threw for me after using the app. Internet is back now, every time I go to log in this error throws (perhaps around session start).

[schoenbl]

So this happened to me only in Android. I closed out of the simulator, closed the bundler, chose a different device in android studio, launched the bundler again, and it worked without the error.

[davidbiller]

Why this is closed?

[davidbiller]

"allowUnauthenticatedIdentities": false,
if i set this to "allowUnauthenticatedIdentities": true,
than it is working

[vijayvargiyakhushboo]

I was able to do a quick fix by editing the AWSPinpointProvider.js file in @aws-amplify/analytics/lib/providers by making the below change in the _pinpointPutEvents function

This

logger.error('record event failed. ', err);

to

logger.warn('record event failed. ', err);

And it prevented the app crash.
This is a bit ugly fix but got it stop crashing the android app on offline state for now!

But this is not solution.Now warning comes in yellow :D

[vijayvargiyakhushboo]

"allowUnauthenticatedIdentities": false,
if i set this to "allowUnauthenticatedIdentities": true,
than it is working

In which file you write this.

[nihp]

I am also facing this issue any update on this