Altair: Mac app fails opening since last update

Created on 27 May 2019 · 14Comments · Source: imolorhe/altair

I use the mac client, and since last update I get this error. The app does open but it's impossible for me to see any windows. I can't open a new tab, and when I "show all windows" on mac for that app, it says none are available.

Screenshot 2019-05-27 at 23 55 57

Source

sebmor

All 14 comments

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welcome[bot] on 27 May 2019

v2.1.9?

imolorhe on 28 May 2019

Yes, 2.1.9
Screenshot 2019-05-28 at 00 07 36

sebmor on 28 May 2019

When do you get the error? I just tested it and it works fine.

imolorhe on 28 May 2019

The error for me occurs on startup, but it does load the application after I click OK, it just doesnt show any windows.
Im on macOS Mojave 10.14

sebmor on 28 May 2019

Can you try an older version of Altair?

imolorhe on 29 May 2019

I got it working after removing the cache files it was storing in ~/Library/Caches.

sebmor on 29 May 2019

👍1

Another Mac issue I'm noticing, on 2.1.9 is this:
Screen Shot 2019-05-29 at 12 19 30 PM
I don't know what happened, but it's completely borked. I've tried force-reloading, uninstalling and reinstalling the application, uninstalling then running sudo find / -iname "*altair*" -delete and reinstalling, but nothing fixes this.

beardedeagle on 29 May 2019

@beardedeagle That issue seems to be related to some data corruption. Have you tried checking the error in the developer console? That usually gives a good pointer to what could be causing this.

imolorhe on 30 May 2019

I'd assume completely nuking everything from disk related to Altair would fix that. I did crack it open once but was critt'd with a wall of text of errors. I can reinstall and paste them here if you'd like.

beardedeagle on 30 May 2019

👍1

Yes I would like that 🙂

imolorhe on 30 May 2019

I ended up having to return that mac to work due to issues. Might have been what caused it, but I will be unable to provide that data now as I now have a windows dell machine. Apologies.

beardedeagle on 3 Jun 2019

👍1

@imolorhe I have this exact same issue. It just stopped working. Tried similar things related to reinstall and I got nothing.

Version 2.2.0 (2.2.0.4036)